Terms and Conditions

This website is operated by S.L. River Co Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Rockabye River. Rockabye River offers this website, including all information, tools and services available from this site to you, the user. Use of this site indicates acceptance of all policies, terms and conditions.

Order acceptance

The automated order confirmation email received after lodging an order with us is not a guarantee of sale. Rockabye River reserves the right to cancel your order for any reason. In this event we will notify you via return email.


Delivery time frames provided by us are estimates only. We will notify you on the day your order leaves our premises. We are not liable for delays incurred by the delivery provider.

It is your responsibility to provide a complete and accurate delivery address. When inaccurate or incomplete delivery information is provider, re-delivery costs are at your expense.

Copyright and trademark

Rockabye River is a registered trademark and may not be used or connected to you or any party without our prior written consent by the owner. Any material on this website not owned by Rockabye River is the property of the respected owner, and likewise cannot be used or copied without their written permission.

All graphics, logos, images, clips, downloads and information on this website is property of Rockabye River and is protected by Australian and International copyright laws.

Website Disclaimer

All care is taken in the preparation of the information and published materials on this site. Rockabye River does not make any representations or give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose. To the extent permissible by law, Rockabye River will not be liable for any expenses, losses, damages (including indirect or consequential damages) or costs which might be incurred as a result of the information being inaccurate or incomplete in any way and for any reason.
If you have any concerns regarding the content of the Website, please contact Rockabye River.

General Disclaimer

Rockabye River will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that sizes, colours and packaging may differ from what is displayed on the Website.

Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

Subject to this clause, and to the extent permitted by law:

    1. all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and

    2. Rockabye River will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

Use of the Website, and any of the products of Rockabye River (including the Delivery Services), is at your own risk. Everything on the Website and the Products of Rockabye River, are provided to you on an “as is” and “as available” basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of Rockabye River, (including any third party where the Delivery Services are made available to you) make any express or implied representation or warranty about its Content or any products referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

  1. Failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
  2. the accuracy, suitability or currency of any information on the Website, or any of its Content related products (including third party material and advertisements on the Website);
  3. costs incurred as a result of you using the Website, the Purchase Services or any of the Products;
  4. the Content or operation in respect to links which are provided for the User’s convenience;
  5. any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website; or
  6. any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.
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